What Is A Business Plan? And Why Do I Need One

For many entrepreneurs the creation of a business plan is the biggest hurdle in the development process of their fledgling enterprise. There is a mystery, almost a dread in many people when discussion of a business plan requirement is first broached. They conceptualize a boring, dry, painful experience and many would like to avoid this step if at all possible.

What is a Business Plan?

A business plan is a document that qualifies, quantifies and narrates a commercial opportunity. It is that simple to state, more difficult to execute, but anyone can customize a business plan that gets results. The plan must have an exciting Executive Summary. Like the opening scenes of a movie, or the first chapter of a book, the writer must set a hook.

Typically, active investors, angels, venture capital groups and investment bankers are deluged with business plans. Screeners typically read the document before passing along to decision-makers within the firm. However, very few move along the decision making food chain precisely because the Executive Summary lacks excitement, punch or sets a high level of anticipation about what is inside the document.

Having written dozens of business plans for clients I can attest that creating a plan that works is, well, work. No two plans are alike. The plan must be customized, well researched, structured and direct. I receive more than 500 business plan submissions annually in my consulting firm. Less than 1% have commercial potential as written. Many describe products, services, retail or new business development ideas that otherwise might be exciting. However, the plan does not convey that potential.

One of the worst things to evolve from the arrival of the inter-net is the ability to download a business plan template and write the document by filling in the blanks. The template itself is not problematic, I use a self-developed template when I customize plans. The problem is that many entrepreneurs do not have the writing skills, the research in hand, know the keys that turn on investors and thus, take shortcuts. Filling in the blanks without sweating the details and doing comprehensive research results in a document that will not be read and an opportunity that will never launch.

Rule number one in the development of any commercial opportunity: shortcuts equal failure!

I am a self-taught business plan writer. If I can do it, anyone can. In reality, however, most people just want to expose their opportunity to investors, licensees or potential partners. They don’t have writing skills, do not know the types of research necessary to support the plans sales model, need help in creating the marketing strategy, and will never be able to narrate financials.
Where can they go to create and exciting business plan document.

The following are resources readily available in most communities. Many are free.

Many colleges, community colleges and universities have developed small business incubators. They attract additional state funding, as small business growth and development are keys to job creation and an increased tax base. Take advantage of this community asset. Students, graduate students and professors are often available to direct your efforts. Ten years ago there were only a handful such programs. Today, over 1000 schools have some version of an entrepreneurial program.

Many states, regional and local governments offer business development programs. They have retired business people and mentors on hand to support, guide and train prospective entrepreneurs and guide business plan creation. There is no charge for utilizing this service, after all, your tax dollar supports these programs.

SCORE, the Service Core of Retired Executives is a Federal Government sponsored initiative. Thousands of retired, experienced business people make themselves available to evaluate commercial opportunities and direct the development and launch of those deemed to have potential. They are often intimately involved in creating business plans.

The Ewing Kauffman Foundation in Kansas City, MO is devoted solely to the development of entrepreneurial development. Mr. Kauffman started, nurtured and developed Marion Labs from a tiny drug local company into a multinational, multi-billion dollar powerhouse. He also owned the Kansas City Royals baseball team. His devotion to developing and promoting the entrepreneurial base of the United States resulted in creation of the foundation that bears his name.

Seek out a consultant. Typically consultants charge a fee, just like lawyers, accountants or plumbers. The advantage of an experienced consultant is that they write business plans for a living, will be strong writers, able to properly direct or perform research, narrate financials and differentiate a commercial opportunity by creating an exciting word picture. Always seek references and talk to several before deciding on a consultant.

Why Do I Need a Business Plan?

You might not. You might not need a deeply customized business plan if you are seeking to license or sell an invention, a patent or a prototype product. In this situation, the potential licensee would take your work product and develop a plan that fits their internal organizational needs.

However, if you are attempting to fund a start-up business, self-market a product or buy a small business you will absolutely need to create a road map. That road map is your business plan. The map is not linear, there will be curves and setbacks, but by quantifying, qualifying and narrating a well- researched, customized business plan you are much closer to success.

Geoff Ficke is President of Duquesa Marketing, Inc. An international consulting firm with

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Customer First Product Creation and Development for Entrepreneurs and Start-Ups

Building a business from scratch requires two things:

something to sell;
someone to sell it to.
Now, that might sound obvious, but it’s amazing how many people leave out the first step, assuming that they already know what it is that the market needs. In a recent interview for Mixergy, Sam Ovens revealed many techniques for creating a business from scratch, but one stood out in particular – Talk to the Customer First.

The process works for physical and information products, as well as services, and even software as a service (SaaS).

There are a number of ways to put yourself in touch with your potential customers, such as emailing them, offering to call at a time that suits them to talk about their main pain points, and developing the relationship from there, and which you choose will depend on the industry.

Extracting the Product from the Customers

Once contact is made, it’s important to allow them to relate their issues in their own words, without preconceptions, or offering any one solution. To enable them to actually think about what is important to them, it is also useful to ask them to rank their issues in order of importance to their business.

Having extracted a list of issues, and selected one that can be solved with the skills at your disposal, the next stage is to deliver a solution, on paper, to the potential customers.

Their feedback, at this point, will help shape the product offering, but also will need to be filtered. Not every suggestion that they make can be carried through, and not every tweak that they offer will make sense.

A bit of back and forth will be required until most of the customers are happy with most of the features.

It’s vital at this stage (product development) to remember that you shouldn’t be offering features, but helping the customers to identify shortcomings or needs, and tailoring features to meet them.

Fixing the Price Point

With a rounded out product to offer, it’s time to fix a price point that will be enough to keep you interested beyond the initial roll-out. In the same way that an investor needs a large enough share in a company to provide them with the potential return to keep them involved, the entrepreneur needs to generate enough revenue to remain keen.

Remembering that in a B2B context, the price is just another business expense, but in a B2C context, it represents a personal investment, a sensible price can be fixed that everyone is happy with, if not necessarily ecstatic.

Finally, with a product designed, and price fixed, it can be offered to the market.

The package can first be offered to the initial customers (at a discount) and then to a larger collection of the potential customer base by way of a validation of the usefulness and price of the offering.

By paying up front, the development can even be partially, or completely pre-funded, removing one of the major obstacles for getting a product to market.

Using this process to extract the product and price from the customers themselves, the business is much more likely to succeed than if the product was developed in isolation and presented to the market as a fait-accompli.

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